FAQ

• Coordinate with Accounts Dept. for NOC
• Check exam circular for the date of Hall Ticket to be issued

• NOC pending Accounts Dept.
• Disciplinary case/ UFM case.

• Contact Department Head/ Coordinator.

• Contact Department Head/ Coordinator

• Check registration on portal
• Contact exam cell

• Refer academic calendar- website
• Contact Department Head/ Coordinator

• Student portal

• Refer circular exam branch to collect grade sheet
• ID card is mandatory

• Refer university website- Examination - Downloads - Application Form for Transcripts/ Duplicate Certificates

• Exam Branch - In Person

• Refer university website- Examination- Downloads- Application Form for Transcripts/ Duplicate Certificates
• Contact Exam Branch in person

• 75% attendance in each subject (Theory/ Non Theory)
• 50% score in internals in each subject (Theory/ Non Theory)

• Refer circular for application through student portal

• Contact ERP Section

• Refer university website- Examination- Downloads- calculation of SGPA/CGPA

• End term examination – Fixed schedule – No Change
• Internal assessment- Contact Department Head/ Coordinator- Special Circumstances

• End term schedule is fixed for Non Theory/ Theory Examinations

• Appear in next/ corresponding TERM - Odd- Odd & Even - Even

• Going to restroom is allowed only once- Time Limit- 6 minutes

• Apply for Xerox through student portal – Refer to timelines/ exam circular

• Minimum duration – 1 Hrs.

• Max allowed late entry – 30 Minutes

• Download again from student portal- Take a print from library/ With fine from exam branch

• Theory Exam- University Website / Notice Board
• Non Theory- Notice Board/ Respective Department

• Theory Exam- University Website / Notice Board
• Non Theory- Notice Board/ Respective Department

• 15 to 20 Days

• Entrance Test- SRM(H) CAT

• Refer schedule- Notice Board to collect from Exam Branch

• Contact ERP Section

• Student portal- Fee Kart

You can access the student portal by clicking the below URL
URL: https://erpsrm.com/srmhonline/studentportal/loginManager/youLogin.jsp
Username: Student code
Password: Password is your date of birth (Format: dd/mm/yyyy) - If you're logging in for the first
time use DOB as password or else continue using your existing credentials.

In student portal login page, there is an option to rest your password.

Please contact Accounts / ERP department.

Please wait for one additional day because banks take 24 to 48 hrs. to credit the beneficiary account. If problem persists then contact Accounts Department.

Please wait for few hours & retry. If problem persists then contact Accounts Department.

Please use PAYTM, Razor pay for payments

You can edit the Tuition fees cell & pay your desired amount

Please allow 24 to 48 hrs. for the amount to be credited to university account. If problem persists then contact Accounts Department

This may be due to many reasons. If problem persists then contact your EXAM CELL/HOD

Please contact accounts department/Exam cell. This may be due to fee dues pending, if any

Please make sure you have registered your name for scholarship in case of Fresher’s. For seniors, please check whether you fulfil the criteria for continuation of Scholarship. Contact Accounts if problem persists.

Please try any of the following:

• Make sure your device has a good Wi-Fi or data connection.
• Verify that cookies are enabled in your browser.
• Make sure that pop-up windows are allowed in your browser.
• Try using a different browser.

Please try any of the following:

• Kindly ensure you have enough funds in your account
• Kindly check with your card issuer to make sure there is sufficient approved limit is enabled to spend on line in a single transaction? If there is a lesser limit approved by your card provider, you can make partial payments.
• Contact your bank to make sure the card scheme is allowed to be used for online payments. Many prepaid card schemes are not allowed to be used online.
• Look at other options of our payment gateways to use instead

Please try any of the following:

• Students can check to see if a payment has been received by logging onto the student portal.
• Depending on the payment method, it takes different length of time to reflect, but all payment methods supported by the College / University will be shown within 2 working days from the date of payment.
• If your payment does not reflect after this period of time, then we would advise do contact accounts team to provide them with the payment details with the payment reference, so the matter can be looked into quickly

No. Student / Parent should pay their fees only through our student portal.